Frequently asked questions
Find answers to some of the most common questions about counselling and therapy services at Ease Talk Therapy. We aim to help you understand the counselling process, what to expect during sessions, and how professional support can help you achieve emotional wellness, healing, and personal growth.
1.What is counselling/therapy and how can it help me?
Counselling provides a safe and confidential space where individuals can talk about emotional, mental, relationship, or personal challenges and receive professional support and guidance.
2.How do I know if I need therapy?
If you are feeling overwhelmed, stressed, anxious, emotionally drained, struggling in relationships, or facing life challenges that affect your daily life, therapy may help you gain clarity and healing.
3. Are counselling sessions confidential?
Yes. All counselling sessions are private and confidential unless there is a risk of harm to yourself or others, as required by professional ethics.
4.How long does a therapy session take?
Most therapy sessions typically last between 45 to 60 minutes depending on the type of counselling and client needs.
5.Do you offer online/virtual counselling sessions?
Most therapy sessions typically last between 45 to 60 minutes depending on the type of counselling and client needs
6.How many counselling sessions will I need?
The number of sessions varies from person to person depending on the concern being addressed, personal goals, and progress made during therapy.
7.Can couples or families attend therapy together?
Yes. Couples counselling,group and family therapy sessions are available to help improve communication, resolve conflicts, and strengthen relationships
8.How do I book a counselling session?
You can book a session through our contact form, phone call, WhatsApp, or email. Our team will guide you through the booking process and schedule a convenient appointment.Book Now.
Contact uus Today
Phone +254717524414
Email:info@easetalktherapy.com
Do you offer counselling to Kenyans living abroad?"
Yes. Ease Talk Therapy provides online counselling for Kenyans living abroad, including clients in the UK, USA, Canada and Australia, subject to applicable requirements.
Can I have online counselling while living in the UK, USA, Canada or Australia?
Yes. We offer online counselling for eligible clients living in the UK, USA, Canada and Australia. Sessions are conducted remotely at an agreed appointment time.
Do you offer counselling in Kenya and online?
Yes. We offer physical counselling in Nairobi and online counselling for clients in Kenya and eligible clients abroad.
How do I book from outside Kenya?
You can book by WhatsApp or call +254 717 524 414, email info@easetalktherapy.com or easytalktherapy@gmail.com, or use our Book a Session page.
What time are online sessions available?
Online counselling sessions are available by appointment. We can agree on a suitable time based on your location and the counsellor's availability.
Can I choose between physical and online counselling?
Yes. You can choose physical counselling in Nairobi or online counselling, depending on your location, preference and availability.
What counselling services do you offer?
We offer Individual Therapy, Anxiety & Stress Management, Trauma & Emotional Healing, Depression Counselling, Marriage & Relationship Counselling, Family Counselling, Youth & Teen Counselling, Addiction & Behavioural Counselling, Anger Management, Grief & Loss Support, Workplace & Career Counselling and Group Therapy.
Do you offer counselling for teenagers?
Yes. Youth and teen counselling is available, with appropriate safeguarding and consent arrangements.
Can I choose between physical and online counselling?
Yes. Depending on availability and your circumstances, you can choose between in-person counselling in Nairobi and online counselling.
What if I don't know which counselling service I need?
That's okay. Contact us and briefly explain your concerns. We can help you identify the most appropriate support.
Can counselling help with relationship problems?
Yes. Relationship counselling can support communication, conflict management, trust, emotional connection and other relationship concerns.
Where is Ease Talk Therapy located?
We provide physical counselling in Nairobi, Kenya, by appointment, as well as online counselling.
How many counselling sessions will I need?
There is no fixed number. The frequency and number of sessions depend on your needs, goals and progress.