Information

Last Updated: August 2, 2026

At Ease Talk Therapy, we are committed to providing an inclusive, accessible, and user-friendly experience for everyone. We believe that mental health support should be accessible to all, regardless of disability, age, location, or the technology used to access our services.

This Accessibility Statement explains our commitment to digital accessibility and the measures we are taking to improve the usability of our website.

 

 

Our Commitment

Ease Talk Therapy is committed to making our website accessible to the widest possible audience. We continually work to improve accessibility by following internationally recognised best practices and accessibility standards.

Our objective is to ensure that all visitors can:

  • Access information about our counselling services.
  • Navigate our website with ease.
  • Book counselling sessions online.
  • Contact us using accessible communication methods.
  • Access support without unnecessary barriers.

 

 

Accessibility Standards

We strive to design, develop, and maintain our website in line with the principles of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which are internationally recognised standards for digital accessibility.

We also support the objectives of the European Accessibility Act (EAA) by continually improving the accessibility of our online services for users within the European Union and internationally.

Accessibility improvements are reviewed regularly as our website evolves.

 

 

Accessibility Features

Our website aims to provide:

  • Clear and consistent page layouts.
  • Easy-to-read fonts and text spacing.
  • Good colour contrast for readability.
  • Responsive design for desktop, tablet, and mobile devices.
  • Keyboard-friendly navigation.
  • Alternative text for meaningful images.
  • Clearly labelled forms, buttons, and links.
  • Logical heading structures for screen readers.
  • Accessible contact and booking options.
  • Simple, easy-to-understand language wherever possible.

 

 

Browser and Assistive Technology Compatibility

Our website is designed to work with modern web browsers and commonly used assistive technologies, including:

  • Screen readers
  • Keyboard-only navigation
  • Screen magnification tools
  • Voice recognition software
  • Mobile accessibility features available on Android and iOS devices

 

 

Known Limitations

Although we continually improve accessibility, some areas of the website may not yet fully meet every accessibility requirement.

If you experience any difficulty accessing content or using any feature on our website, please let us know. We will make every reasonable effort to provide the information or service in an alternative accessible format.

 

 

Feedback and Accessibility Support

We welcome feedback from users regarding the accessibility of our website.

If you:

  • Experience difficulty accessing any content,
  • Encounter an accessibility issue,
  • Require information in an alternative format, or
  • Need assistance booking a counselling session,

please contact us using the details below.

 

 

Contact Us

Ease Talk Therapy

Phone / WhatsApp: +254 717 524 414

Email: easytalktherapy@gmail.com

Alternative Email: info@easetalktherapy.com

Website: www.easetalktherapy.com

We aim to respond to accessibility enquiries as promptly as possible and will work with you to provide an appropriate solution.

 

 

Continuous Improvement

Accessibility is an ongoing commitment. We regularly review our website, monitor user feedback, and implement improvements to enhance usability and inclusivity.

As technology, accessibility standards, and user needs evolve, we will continue updating our website to provide the best possible experience for all visitors.

Thank you for visiting Ease Talk Therapy. We are committed to ensuring that everyone can access compassionate, professional, and confidential mental health support.