Emergency Support

Last Updated: August 2, 2026

If You Are in Immediate Danger or Experiencing a Mental Health Crisis

At Ease Talk Therapy, we are committed to supporting your mental health and emotional well-being. However, our counselling services are not an emergency or crisis intervention service and should not be used when immediate assistance is required.

If you believe that you or someone else is in immediate danger, please call your local emergency services immediately or go to the nearest hospital or emergency department.

When to Seek Immediate Emergency Help

Please seek urgent assistance if you or someone you know is:

• Having thoughts of suicide or self-harm.
• At immediate risk of harming another person.
• Experiencing a severe mental health crisis.
• Experiencing a medical emergency.
• Feeling unsafe due to abuse, violence, or neglect.
• Unable to remain safe until a counselling appointment can be arranged.

If You Need Urgent Support

If you require immediate emotional support:

• Contact your local emergency services.
• Visit your nearest hospital or emergency department.
• Contact a trusted family member, friend, or support person.
• Reach out to a local mental health crisis service available in your country.

If you are outside Kenya, please use the emergency services or crisis support resources available in your country of residence.

Existing Clients

If you are an existing Ease Talk Therapy client experiencing an urgent concern that is not life-threatening, please contact us during our business hours and we will respond as soon as reasonably possible.

Please note that we cannot guarantee immediate responses to emails, website enquiries, WhatsApp messages, or online booking requests.

Our Service Availability

Ease Talk Therapy provides scheduled counselling sessions by appointment.

Our services do not include:

• 24-hour crisis counselling
• Emergency psychiatric services
• Emergency medical care
• Immediate crisis intervention

Contact Ease Talk Therapy

For general enquiries or to book a counselling session, please contact us:

Phone / WhatsApp: +254 717 524 414

Email: easytalktherapy@gmail.com

Alternative Email: info@easetalktherapy.com

Website: www.easetalktherapy.com

You Are Not Alone

If you are struggling, remember that help is available. Seeking support is a courageous step, and we encourage you to reach out to appropriate emergency or crisis services whenever immediate assistance is needed.

For non-emergency counselling, Ease Talk Therapy is here to provide compassionate, confidential, and professional support to help you on your journey toward healing and emotional well-being.

on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.