Terms & Conditions — Ease Talk Therapy

Last Updated: 20th June 2025

By using the Ease Talk Therapy website or requesting our services, you agree to the following terms.

1. Website Information

The information on this website is provided for general educational and informational purposes.

It should not be considered a diagnosis or a substitute for professional assessment or counselling.

2. Counselling Services

Counselling services are provided based on individual circumstances, professional assessment and availability.

No specific outcome or result can be guaranteed.

3. Appointments

Appointments are arranged in advance and are subject to availability.

Clients are encouraged to provide accurate contact information when booking.

4. Online Counselling

Online counselling requires an appropriate device, internet connection and reasonably private environment.

Technical problems may occasionally affect an online session.

5. Fees and Payment

Applicable counselling fees and payment arrangements will be communicated before or during the booking process.

6. Client Responsibility

Clients are responsible for providing accurate information relevant to their counselling and informing the counsellor of important changes that may affect their sessions.

7. Emergency Situations

Ease Talk Therapy is not an emergency or crisis response service.

If you are in immediate danger or believe you may harm yourself or another person, seek urgent assistance from appropriate emergency or healthcare services.

8. Changes to These Terms

Ease Talk Therapy may update these Terms & Conditions when necessary.