Data Protection Policy—Ease Talk Therapy

Last Updated: 20th June 2025

Ease Talk Therapy is committed to handling personal information responsibly and in accordance with applicable data protection requirements, including Kenya's Data Protection Act, 2019.

Our Data Protection Principles

We aim to ensure that personal information is:

  • Collected lawfully and fairly
  • Used for clear and legitimate purposes
  • Relevant and limited to what is necessary
  • Accurate and kept up to date
  • Retained only for as long as necessary
  • Protected against unauthorised access or misuse

Sensitive Personal Information

Counselling may involve sensitive personal information, including information relating to mental or physical health.

We take additional care when handling such information and limit access to authorised persons who need it for legitimate purposes.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where retention is required by law, professional obligations or legitimate business requirements.

Data Transfers

Where technology or service providers involved in our operations process information outside Kenya, we take reasonable steps to ensure that applicable data protection requirements are considered.

Your Data Protection Rights

You may contact us to ask about the personal information we hold about you or to exercise applicable data protection rights.

Contact

Email: info@easetalktherapy.com
Alternative: easytalktherapy@gmail.com
Phone/WhatsApp: +254 717 524 414

For additional information about Kenya's data protection framework, the official Office of the Data Protection Commissioner provides guidance and complaint mechanisms.